Last updated: 03/03/2026

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1. Introduction

This website represents Mr Todd Kanzara, Consultant ENT Surgeon.

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We are committed to protecting your personal information and respecting your privacy. This policy explains how personal data may be handled when you use this website.

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For the purposes of data protection law, Mr Todd Kanzara is the Data Controller in relation to any direct communications sent via email.

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2. Information We Collect

This website does not collect personal data through online forms.

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However, we may process personal information if you:

• Contact us directly by email

• Telephone the clinic

• Use the hospital’s booking system (via external link)
   

Email Communication
 

If you contact us by email, we may collect:

• Your name

• Your email address

• Any information you choose to include in your message
   

We recommend that you do not send sensitive medical information by unsecured email.
 

External Booking System
 

If you use the hospital’s booking system, your personal data will be processed by the hospital directly under their own privacy policy. Please refer to the relevant hospital’s privacy notice for details.
 

3. Automatically Collected Information
 

When you visit this website, certain technical data may be collected automatically, including:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of access
   

This information is used for security, website performance and analytics purposes.
 

4. How We Use Your Information
 

If you contact us by email, your information may be used to:

• Respond to your enquiry

• Provide administrative information

• Direct you appropriately to booking services

We do not use personal data for marketing purposes.
 

5. Legal Basis for Processing
 

Where personal data is processed, it is done under:

• Legitimate interests, to respond to enquiries

• Consent, where you voluntarily contact us

• Legal obligation, where required
   

6. Sharing Your Information
 

We do not sell or rent personal data.

If you book through the hospital system, your information will be processed by the hospital as an independent Data Controller under their own privacy policy.
 

7. Data Security
 

We take appropriate measures to ensure personal data is handled securely.

Email communication is not guaranteed to be secure. Patients are advised not to send confidential medical information by email.
 

8. Data Retention
 

Personal data received via email will be retained only for as long as necessary to respond to your enquiry or comply with legal requirements.
 

9. Cookies
 

This website may use cookies or analytics tools to monitor website performance.
 

You can control cookies through your browser settings.

Where applicable, a cookie notice will be displayed.
 

10. Your Rights
 

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction

• Request erasure

• Object to processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)
   

11. Contact Details
 

For privacy-related enquiries, please contact:
 

Mr Todd Kanzara
Consultant ENT Surgeon
Clinic location:
Nuffield Health The Grosvenor Hospital
Wrexham Road
Chester
CH4 7QP
 

Email: secretary@chesterentsurgeon.co.uk
 

12. Changes to This Policy
 

This policy may be updated from time to time. The latest version will always be available on this website.